Enter the Profile Name and click ‘ OK.’.Click ‘Show Profiles‘ and then click ‘Add….‘.Open Control Panel and search ‘Mail.’ Then click on the ‘Mail’ option.In such a case, you can create a new Outlook profile to fix the error. Outlook may fail to connect to the Exchange server due to authentication failure, if your profile gets damaged. However, if the error still appears when you open Outlook, follow the next method. This will help you find and remove the faulty add-ins. If the error is resolved, activate each add-in, one-at-a-time, and observe Outlook for the error. Uncheck all Add-Ins and then click ‘ OK.’.Click ‘ Add-Ins‘ and then click the ‘ Go…‘ button beside Manage: COM Add-Ins.
IMPORTANT NOTE: If your mailbox is disabled or deleted from the server, the following solutions will not work. This will help prevent permanent data loss if these fixes do not work for you. However, you should backup your OST file to a safer location before applying these methods. You can fix Outlook not connecting to server issues in Windows by following the given methods. Methods to Resolve Outlook Cannot Connect to Server Error Damaged Microsoft Office or Outlook program files.A deleted or disabled mailbox from the Exchange server.Outlook may fail to connect to the Exchange server due to various reasons, such as: You must connect to Microsoft Exchange at least once before you can use your Outlook data file (.ost). However, when this authentication fails, Outlook cannot connect to the Exchange server mailbox and displays the following or similar error message.Ĭannot start Microsoft Outlook. Although Outlook OST file allows users to work even when the system is offline, it needs to authenticate the user profile by matching the MAPIEntryID GUID key with the server mailbox at least once to allow access to OST and Outlook profile. This OST file is encrypted with a unique MAPIEntryID GUID key, which is stored in the registry of your local system and Exchange server.
Outlook, when configured with Exchange server profile in Cached Exchange Mode, creates an OST or Offline Folder file. Methods to Resolve Outlook Cannot Connect to Server Error.Why Outlook is Not Connecting to Server?.